The new enabler in the sales team
If you are often asked about the difference between two products, you will certainly be grateful if you can hand over the compilation of data and facts to the computer. The Load Comparison product comparison app is a practical aid for the sales team, because it compares the load capacity (tonnes per metre outreach) of different cranes in one overview.
Because in the variable world it is becoming increasingly difficult for customers to gather all the data and facts, one of the great advantages of this product comparison is that Liebherr employees can compare not only the load tables of their own cranes, but also those of other manufacturers.
Crawler cranes, hydraulic cable excavators, pile drivers and drilling rigs: the Liebherr plant in Nenzing is an innovation leader for construction machinery. Liebherr is equipping the construction site of the future with digital solutions and services.
Our services
- Requirements Engineering
- Strategy & Design
- Software Development
Outcomes
Knowing what customers need
In practice, a product comparison only works if you know what the users need. On the one hand, this is the data, on the other hand, the handling. We wanted the users to know directly what the product comparison app can do and how to use it. Thanks to the pragmatic structure and UX design, users can move intuitively through the Load Comparison App.
Liebherr employees can find their own products in the app and can store the devices of all competitors.
Transfer hosting to client—monitoring by Fusonic.
The best environment for efficiency when developing an app is our AWS Cloud. During development, the app was hosted by us and, as planned, Liebherr hosts the finished app itself.
Liebherr employees can rely on our monitoring to identify potential problems in good time and solve them before the use of the app is impaired. Critical events are logged on an ongoing basis.
Manage competitor load tables
Conventional product comparisons often take more time than is available in everyday life. The Load Comparison App is designed in such a way that the cranes of all competitors can be freely configured and the creation of the equipment is fast, flexible and simple.
With the Load Comparison App, Liebherr employees are ideally equipped to provide purchasing advice and can forward the results to customers and partners in a clear PDF.
Agile processes with sprint reviews
Sprint reviews are always useful when something is completed for the first time and the next project step is to be determined in detail. Liebherr was always on stand and demo during the app development. Every fortnight, feedback on the completed work was gathered in short sprint review meetings and implemented directly.
Especially with regard to the fast timing of only 3 months implementation time, a well-rehearsed team that has learned to work well together was our most effective tool.
»I am thrilled because everything runs so quickly and smoothly, especially the workflow.«
Tech highlights
To show the features of the new Load Comparison App, we present three tech highlights from the project.
Used technologies
