Energy-saving app for high customer loyalty
An app that helps you save electricity? We have developed an app for NeoVac that shows tenants their current electricity and water consumption directly on their mobile phones. All the data is available at a glance on the smartphone and makes one's own consumption transparent.
In the myEnergy customer app, consumers can see their current consumption almost in real time. There is no longer any need to ask the building management and the annual bill can no longer come as a surprise.
NeoVac measures and calculates the energy and water consumption for over 400,000 homes in Switzerland. With its portfolio, NeoVac AG covers the complete spectrum from measuring devices to energy monitoring.
Everything at a glance and under control
NeoDuck welcomes consumers to the energy-saving app and shows them their current water and electricity consumption in an easy-to-understand overview. To dive into the details, simply select the desired type of consumption.
Personal and nationwide comparisons
In order to get a feeling for their own consumption and possibly take savings measures, consumers can compare their consumption in the customer app with the average for the entire property or even across Switzerland. They can also track their consumption over months and years in clear charts.
Checking the environmental impact simply via app
How much electricity does the shared photovoltaic system produce per month? What does that mean for my own carbon footprint? MyEnergy shows users simply and clearly how positively their own electricity generation affects the environment.
Clear price-performance communication and a clear commitment to sustainability.
Customer app as USP and market advantage
With the energy-saving app, NeoVac is taking a big step into the future and past many competitors. So far, no other metering service provider offers a comparable service. This benefits not only NeoVac, but also property managers, for whom myEnergy provides a sales argument when brokering properties. Instead of being informed about the consumption bill at the end of the year, the residents have an insight into their energy consumption at any time and the chance to change something in order to save.
And the Technology Award goes to …
At the Best of Swiss Web Award Night, the myEnergy customer app won bronze in the "Technology" category, beating out around 400 other projects. The app not only convinced our customer, but also a jury of one hundred experts, who place great value on innovation and accuracy in implementation.
The right handling for large amounts of data
NeoVac meters transmit consumption data from over 400,000 homes every quarter of an hour. That's several million measuring points in several million devices. Because we work with very large amounts of data in many projects, the high number of measuring points was not an obstacle in the app development. We took over the project management and led every step from conception, design and implementation to commissioning and maintenance. For the client, this meant they were free to focus on their core business and were kept up to date with weekly updates.
One app replaces around 400.000 bills
It is obvious how much time the property management saves with myEnergy for more than 400,000 flats. The fact that electricity, water consumption and the like can be seen in the customer app in no time at all means that the phone rings less often in the service centers, the annual letters are no longer necessary and billing can be done completely paperless. Accounting and customer service gain time in everyday life, the environment benefits from the careful use of resources and tenants retain control over their consumption.
Technical details of the NeoVac customer app explained simply.